Sample report
What Shop Rate says about 8 made-up repair orders at a shop whose sign says $145 an hour, worked out by the same code your account runs. Your report is built the same way from your own tickets.
Sep 2, 2026 to Sep 18, 2026 Posted rate $145 an hour Tech time costs $38 an hour Parts margin target 55%
The number
15.0% under the posted rate: about where most independent shops sit. (Source: Garage Auto, 2026)
At this rate that is about $9,340 over a year.
Where the difference went
| What | Where it sits | Money |
|---|---|---|
| Hours written down on the ticket About 2.5 hours at your posted rate, across 6 tickets — an hour sold as less, time buried in a menu price, the odd half hour waved. Nobody writes this one down anywhere. |
in the gap | $360 |
| Discounts given Taken off 2 tickets before they printed. |
in the gap | $75 |
| Diagnostic time never billed 1.5 hours of diagnosis on 2 tickets with nothing charged for it. Those hours were never billed, so the rate above cannot see them. |
on top of the gap | $218 |
| Comebacks 1 ticket, 1 hour of wages paid a second time. |
cash out | $38 |
In the gap is what the rate already shows. On top of the gap is work that never got hours on a ticket, so the rate cannot see it. Cash out is a wage paid twice: real money, but not money left uncollected, so it is never added to the other two. Money not collected, all told: $653.
The rest of the month
| Everything taken | $5,706 |
| Average repair order | $713 |
| Parts margin | 52.7% target 55% |
| Comebacks | 1 ticket 12.5% of tickets |
| Set aside: money but no hours | 1 ticket |
The tickets it cost the most
Measured against the posted rate, biggest first.
| RO | Date | Vehicle | Hours | Labor | Got | Short by |
|---|---|---|---|---|---|---|
| 4474 | Sep 8, 2026 | 2016 F-150 | 1.0 | $0 | $0.00/hr | $145 |
| 4478 | Sep 18, 2026 | 2017 Accord | 6.0 | $780 | $130.00/hr | $90 |
| 4475 | Sep 9, 2026 | 2008 Odyssey | 4.0 | $500 | $125.00/hr | $80 |
| 4473 | Sep 4, 2026 | 2019 Silverado | 1.5 | $150 | $100.00/hr | $68 |
| 4472 | Sep 3, 2026 | 2013 Camry | 2.0 | $260 | $130.00/hr | $30 |
| 4476 | Sep 11, 2026 | 2021 Ram 1500 | 2.5 | $340 | $136.00/hr | $23 |
Yours, from your own tickets
Bring last month's repair orders in and this is what you get back about your own shop. Those figures are worked out by the same code your account runs, from the eight made-up repair orders that come with the app. Yours will be your own.
The rest of the JTS tools
One trade each, and the same idea every time: one number you have never had, worked out from what you already know.